Public Benefits Coordinator - Community Justice Support Center

$52,631 - $68,340/Yr

Sheriff's Dept Hampshire - Northampton, MA

Full-time - Entry Level

Northampton, MA

About the position

The Public Benefits Coordinator (PBC) will be a key member of the multi-disciplinary team at the Community Justice Support Center, focusing on providing treatment, education, career counseling, and case management support to justice-involved individuals. The PBC will serve as the subject matter expert on accessing various public benefits, ensuring clients receive the necessary support to enhance their responsiveness to treatment and employment services.

Responsibilities

• Conduct intake interviews with Support Center clients to ascertain essential needs such as housing, food, healthcare, and personal finance.
• Receive information from staff and actuarial risk/needs assessment tools to assist in determining client essential needs.
• Act as a Certified Application Coordinator to submit electronic benefits applications to MassHealth.
• Access DTA Connect to submit electronic benefits applications to SNAP for clients.
• Master eligibility requirements for SSI and SSDI and support eligible clients in their applications.
• Master eligibility requirements for veterans benefits and support eligible clients in their applications.
• Engage in continuing outreach to develop the latest information about benefits programs.
• Engage in community outreach to develop leads on benefit programs to address unmet essential needs of clients.
• Cross-train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols as needed.

Requirements

• Bachelor's degree
• 1 year of experience engaging in case management activities such as enrolling customers in public benefits programs.
• Mastery of basic technology including MS Office: Word, Excel, Outlook, and Teams.