Public Information Officer

$96,275 - $158,854/Yr

City and County of Denver - Denver, CO

Full-time - Senior

Denver, CO

10,001+ employees

Executive, Legislative, and Other General Government Support

About the position

The Public Information Officer for the City and County of Denver is a leadership role within the Denver Human Services (DHS) Marketing and Communications team. This position is responsible for managing media relations, coordinating public records requests, and representing the department in various communications efforts. The officer will oversee crisis communications, develop multilingual public awareness campaigns, and ensure that communications are inclusive and accessible. The role requires strong interpersonal skills and the ability to work effectively in a diverse environment, with a focus on community engagement and strategic communication.

Responsibilities

• Respond to and coordinate media inquiries in multiple languages.
• Manage public records requests related to media.
• Represent the department in media interviews.
• Oversee crisis management and communications during emergencies.
• Supervise and support staff within the Marketing and Communications team.
• Develop and manage metrics reports for marketing and communications strategies.
• Track news and social media affecting the department.
• Prepare departmental publications and materials for various audiences.
• Develop and execute multilingual public awareness campaigns.
• Handle day-to-day media relations, including researching issues and preparing subject matter experts.

Requirements

• Bachelor's Degree in Business Administration, Marketing, Communications or a related field.
• Three years of experience in communications, including media relations and crisis communications.
• Experience managing communications teams and developing strategic communications plans.
• Strong research, editing, leadership, and organizational skills.
• Ability to speak and write in Spanish is highly preferred.

Nice-to-haves

• Experience developing relationships with local and state media.
• Experience working in a fast-paced environment with the ability to multitask.
• Knowledge of local government operations and regulations.

Benefits

• 457(b) Retirement Plan
• 140 hours of PTO earned within the first year
• 11 paid holidays, 1 personal holiday, and 1 volunteer day per year
• Competitive medical, dental, and vision plans effective within 1 month of start date
• Guaranteed life-long monthly pension after 5 years of service