Public Information Officer

$68,640 - $109,824/Yr

City Of Ocoee - Ocoee, FL

Full-time - Entry Level

Ocoee, FL

About the position

The Public Information Officer (PIO) serves as the primary liaison between the police department and the public, media, and other stakeholders. This professional role is responsible for facilitating communication strategies, preparing press releases, and managing public relations to enhance the department's visibility and public awareness. Success in this position is measured by the effectiveness of communication efforts in disseminating information regarding department milestones, incidents, and public safety initiatives.

Responsibilities

• Develop and implement communication strategies to enhance the department's visibility and public relations.
• Prepare and distribute press releases, media advisories, and other communication materials.
• Act as the spokesperson for the department, handling media inquiries, interviews, and public statements.
• Monitor and manage the department's social media platforms, ensuring timely and accurate information is shared.
• Organize and coordinate public events, community outreach programs, and media briefings.
• Collaborate with department staff to gather and disseminate information related to incidents, investigations, and public safety initiatives.
• Provide guidance and training to department staff on media relations and public communication.
• Maintain a positive and professional relationship with media representatives and community organizations.

Requirements

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• Minimum of 3 years of experience in public relations, media relations, or a similar role, preferably within a law enforcement or government setting.
• Exceptional written and verbal communication skills with the ability to convey complex information clearly and effectively.
• Proven ability to manage media relations and handle high-pressure situations with professionalism and composure.
• Experience with social media platforms and digital communication tools required.
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Knowledge of law enforcement procedures and public safety issues is preferred.

Nice-to-haves

• Considerable knowledge of Business English, spelling, and arithmetic.
• Considerable knowledge of office practices, procedures, and equipment.
• Ability to establish and maintain effective working relationships with employees and the general public, and to deal with public relations issues tactfully and courteously.
• Ability to operate a personal computer including, but not limited to word processing, spreadsheets, and electronic mail.
• Skill in both oral and written communications for the effective development and presentation of departmental reports.
• Thorough knowledge of modern methods and techniques for the development and implementation of public relations and media communication strategies.
• Thorough knowledge of the principles, practices, and procedures of professional journalism, marketing, and advertising.