PUBLIC SAFETY OFFICER, LEVEL II

THE MULTI-ASSISTANCE CENTER AT MORGAN's WONDERLAND • San Antonio, TX

407d

About The Position

The Public Safety Officer, Level II at Morgan's Multi-Assistance Center (MAC) is responsible for ensuring a safe and secure environment for members, their families, staff, and visitors. This role emphasizes a positive and inclusive atmosphere while employing non-restrictive, de-escalation strategies in a restraint-free environment. The officer will collaborate with caregivers and interdisciplinary teams to manage behavioral challenges empathetically and professionally.

Requirements

• High school diploma or equivalent required.
• Level II Security License required (Non-Commissioned Security Officer).
• Crisis Prevention Institute (CPI) certification, or willingness to complete CPI training provided by Morgan's MAC.
• Minimum 2 years of experience in security or public safety.
• Minimum 2 years of experience working with individuals with special needs or disabilities.

Nice To Haves

• Preferred experience with de-escalation techniques for individuals with intellectual or developmental disabilities.
• Proficiency with security systems, incident reporting, and dispatch operations.

Responsibilities

• Patrol assigned areas on foot or in a vehicle, monitor surveillance cameras and alarms, and conduct security checks of buildings and grounds.
• Monitor entrances and exits, verify identification of visitors and employees, control access to restricted areas, and issue visitor badges and escorts.
• Respond to alarms and emergencies, investigate incidents and accidents, interview witnesses, gather evidence, and write detailed reports.
• Use non-restrictive, de-escalation techniques to respond to disruptive behaviors and collaborate with caregivers to support individuals in crises.
• Accurately report security incidents and provide detailed information to assist in investigations.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Paid Parental Leave
• Parental Leave
• Paid Time Off
• Life Insurance
• Short Term Disability
• Long Term Disability
• 401(k) Matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED