Public Safety Officer

Volunteers of America - Upstate New York - Rochester, NY

- Entry Level

Rochester, NY

Social Assistance

About the position

Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Responsibilities

• Conduct monitoring activities for Residential Reentry Center residents and former residents on home confinement
• Ensure the protection and safety of residents, staff and site
• Maintain resident confidentiality at all times and keep records in accordance with regulatory agencies and VOAs guidelines
• Monitor internal and external activities of the facility and program
• Help residents understand and follow policies and program rules
• Complete check-in and check-out processes for residents entering or leaving the facility
• Conduct security checks, breathalyzers and urine screens as required
• Answer agency phones
• Report any issues or concerns to supervisor in accordance with divisional guidelines
• Model agency values and core expectations
• Complete standard reports, paperwork and data entry as requested or required
• Other duties as directed

Requirements

• Ability to learn and apply interpersonal and crisis management skills
• Ability to learn and implement safe evacuation and disaster procedures
• Ability to exhibit calming presence and interact in a polite, courteous, professional manner
• Ability to lift and carry heavy objects up to 50 lbs unassisted safely and carefully
• Ability to pass Federal Bureau of Prisons background check
• Ability to obtain first aid and CPR certification
• Valid NY State Identification

Benefits

• Competitive Pay
• Paid Time Off
• Health, Dental, Vision Insurance
• Company Paid Life & LTD Insurance
• 403(b), & more!