Public Safety Officer

Memorial Healthcare - Owosso, MI

Full-time

Owosso, MI

Ambulatory Health Care Services

About the position

The Public Safety Officer is a professional uniformed, first responder position within the Office of Public Safety that provides emergency, public safety, physical security, and protection and preparedness services to the Memorial Healthcare Center (MHC) organization, under the direction of the Manager of Public Safety. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.

Responsibilities

• Employs a variety of proactive patrol techniques and strategies to ensure the safety and security of all MHC affiliated persons, property, and assets.
• Acts as a key facilitator in promoting the department's client-centered public safety approach.
• Engages in formalized community oriented problem-solving and crime prevention measures whenever possible.
• Utilizes self-initiated collaborative partnerships to identify and reduce MHC's exposure to internal and external risks and threats.
• Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas.
• Ability to physically intervene during crises, including the functional ability to physically restrain people.
• Responds quickly and effectively to emergency and non-emergency situations.
• Verbally and/or physically intervenes during crisis.
• Decisively responds to assigned calls for service, emergent situations, and critical incidents occurring during shift.
• Employs the Incident Command System (ICS) when addressing developing events.
• Conducts an initial assessment of the incident, determining appropriate course of action.
• Leads and/or provides support for investigations.
• Acts as a first responder to all fire and life safety incidents.
• Files complete and accurate incident reports.
• Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures.

Requirements

• High School Diploma required; College degree preferred.
• IAHSS Basic and Advanced Certifications preferred.
• Prior training and experience in guest relations, security technology, physical security operations, public safety, and/or emergency preparedness preferred.