Public Safety Operations Coordinator
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About The Position
The Public Safety Operations Coordinator at the College of Charleston plays a crucial role in enhancing the campus experience by serving as a front-line professional within the Public Safety division. This position is responsible for managing the front desk operations, which includes being the primary point of contact for a diverse range of stakeholders such as students, faculty, staff, parents, alumni, visitors, and vendors. The coordinator performs a variety of administrative duties with a high level of independence and accountability, ensuring that all interactions are handled with exceptional customer service. In addition to administrative tasks, the Public Safety Operations Coordinator is tasked with observing video feeds, communicating with public safety officers and dispatch, and performing safety and security duties as assigned. This role requires the ability to handle telephone and in-person inquiries effectively, ensuring that all customers receive a positive and personalized experience. The coordinator must be adept at managing multiple tasks in a fast-paced environment while maintaining a well-organized and detail-oriented approach to their responsibilities.
