Purchasing Assistant- Customer Service (supporting Defense Logistics Agency)

Arctic Slope Regional Corporation - Fairfield, NJ

Full-time - Entry Level

Hybrid - Fairfield, NJ

Support Activities for Mining

About the position

The Purchasing Assistant - Customer Service role at ASRC Federal Facilities Logistics involves providing customer service and purchasing support for the Defense Logistics Agency. This hybrid position allows for a combination of remote and in-office work, focusing on expediting requests, processing purchase orders, and assisting with vendor communications.

Responsibilities

• Provide customer service and purchasing material support through email and phone calls using a database.
• Expedite requests for quote (RFQ) responses and purchase order (PO) shipments.
• Process vendor acknowledgements and collect requested vendor PO documentation.
• Close out purchase orders and perform receipt and cross-dock administrative functions.
• Review and resolve shipping and payroll discrepancies; assist buyers and program managers.
• Perform data entry, run status reports, file, and perform other general administrative duties.

Requirements

• High School Diploma + 2-4 years of relevant customer service experience.
• Must be a US Citizen with the ability to pass a background check for access to the customer site.
• Proficiency in Microsoft Office applications.
• Excellent written and verbal communication skills.
• Proficient Customer Service skills.

Nice-to-haves

• Experience in purchasing activities, supplier/vendor expediting, RFQs, and follow-up with requests.
• Prior military sales and material purchasing background.