QA Analyst and Support Specialist
Benefit Communication Insourcing•Overland Park, KS
455d•$39,520 - $41,600
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About The Position
The QA Analyst and Support Specialist at Benefit Communication Insourcing plays a crucial role in supporting the QA department by monitoring and evaluating telephonic benefit review sessions, ensuring compliance with company standards, and providing training and administrative support. This position is integral to maintaining high service levels and quality communications within the organization, while also analyzing trends and disseminating data to management.
