QA Analyst I

Ryan Consulting Group - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Quality Assurance (QA) Analyst I is responsible for ensuring the quality and timely delivery of assigned product segments by applying QA best practices and utilizing various testing methodologies. This role involves collaboration with Development, Product, and QA teams to ensure comprehensive test coverage, debugging, and diagnosing issues in test environments. The QA Analyst I also contributes to refining test plans, designing and executing test cases, and mentoring junior testers, showcasing initiative and problem-solving abilities.

Responsibilities

• Ensure the quality and timeline of product segments by executing QA strategies.
• Design and execute small to medium-sized test cases, ensuring full test coverage.
• Debug and diagnose issues within test environments using appropriate tools.
• Contribute to refining and improving test plans and participate in peer reviews.
• Maintain an understanding of most product components and manage medium-sized testing efforts.
• Collaborate with cross-functional teams to address and resolve QA issues.
• Proactively identify, escalate, and drive resolution of problems in a timely manner.
• Provide guidance and mentorship to junior testers.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• 1-2 years of experience in software quality assurance, testing, or a related field.
• Experience in designing and executing test cases for software products.
• Familiarity with Agile or other iterative software development processes.
• Experience in collaborating with development and product teams.
• Strong understanding of QA best practices and testing methodologies.
• Ability to design, execute, and manage small to medium-sized test efforts.
• Proficient in debugging and diagnosing issues in test environments.
• Excellent problem-solving skills with a proactive approach to issue resolution.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to mentor and guide less experienced team members.
• Ability to work independently and manage tasks efficiently.

Nice-to-haves

• Proficient in testing tools such as Selenium, JIRA, TestRail, or other test management systems.
• Familiarity with version control systems like Git.
• Experience with bug tracking tools (e.g., Bugzilla, JIRA).
• Basic understanding of test automation frameworks.
• Exposure to CI/CD pipelines is a plus.
• Proficient with SQL.
• Exposure to programming languages (e.g., JAVA, PYTHON) is a plus.

Benefits

• Opportunities for growth in ownership of larger and more complex testing efforts.
• Expand leadership capabilities by guiding and mentoring junior testers.
• Contribute to the continuous improvement of QA processes and methodologies.