QA Analyst (Remote)

$47,717 - $81,118/Yr

ICF International - Reston, VA

Full-time

Remote - Reston, VA

Administrative and Support Services

About the position

ICF's Digital Modernization Division is a rapidly growing, entrepreneurial, technology-driven department, seeking a motivated Quality Analyst to implement and support best-practice solutions and processes for a variety of Federal clients, including the Department of Treasury. Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client's business needs. As a Quality Assurance Analyst, you will support digital solutions for a variety of Federal clients, including the Department of Treasury. The analyst will support our projects by collaborating and working with a cross-functional team to deliver quality, innovative, and highly scalable CRM applications to end clients. You will perform testing and verification/validation activities for team IT deliveries. The ideal candidate will have prior experience working with cross-disciplinary teams and will be responsible for managing and supporting daily work requests for one or more project teams. Your role will involve supporting the testing of software applications, including writing test cases, test scripts, and creating test reports. You will participate in requirements grooming for sprint preparation, work with the scrum team to analyze user stories, and write test scripts. Additionally, you will support User Acceptance Testing by conducting demos and tracking defects, ensuring that testing is completed and delivered on time. You will also take part in backlog grooming and sprint planning, working with the project team to identify risks and impacts to the system. Various types of testing, including functional, regression, and smoke testing on web-based or CRM applications, will be part of your responsibilities. Maintaining the regression testing suite by updating test cases to include newly added functionality will also be essential. You will work with developers to perform root-cause analysis, preliminary problem diagnosis, implement bug fixes, and change requests, while executing test cases and identifying and tracking defects with clear steps to reproduce. Conducting demos or training necessary for the successful execution of the project will also be part of your duties.

Responsibilities

• Support testing of the software application, including writing test cases, test scripts, and creating test reports.
• Participate in requirements grooming for sprint preparation.
• Work with the scrum team to analyze user stories and write test scripts.
• Support User Acceptance Testing by conducting demos and tracking defects.
• Complete Testing and deliver impeccable High level and UAT Test scripts on time.
• Take part in backlog grooming and sprint planning and work with the project team to identify risks/impacts to the system.
• Perform various types of testing including functional, regression and smoke testing on web based or CRM applications.
• Maintain regression testing suite by updating test cases to include newly added functionality.
• Work with developers to perform root-cause analysis, preliminary problem diagnosis, implement bug fixes and change requests.
• Execute test cases and identify and track defects with clear steps to reproduce.
• Conduct demos or training necessary for the successful execution of the project.
• Use Jira or similar tools to provide visibility to status, metrics, predictability, throughput, quality, impediments, and dependencies.

Requirements

• 1 or more years of demonstrable experience in various types of testing including front-end, regression testing on web-based or CRM applications.
• 1 or more years of demonstrable experience documenting and tracking defects and tests in JIRA and creating test plans for code promotion through tiered environments.
• Ability to obtain U.S. government public trust clearance.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Nice-to-haves

• Bachelor's Degree
• Experience with CRM solutions like Salesforce
• Experience with Automated Testing
• Strong analytical, problem solving, and time management skills
• Excellent attention to detail
• Ability to work independently and within one or more teams with excellent time management, organizational, and reporting skills.

Benefits

• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.