QA Analyst

Amcor - Neenah, WI

Full-time - Entry Level

Neenah, WI

10,001+ employees

Plastics and Rubber Products Manufacturing

About the position

The Quality Assurance Analyst at Amcor is responsible for ensuring the quality and safety of products through testing, analysis, and maintenance of quality standards. This role involves supporting audits, addressing customer complaints, and implementing best practices in the quality lab. The analyst will also participate in continuous improvement efforts and provide backup for the Quality Manager as needed.

Responsibilities

• Acts as a safety leader by complying with all safety rules, policies, regulations, and procedures.
• Conducts all necessary QC tests.
• Analyzes QA and other data for trends and issues, generating reports as needed.
• Utilizes various statistical analyses to solve business and quality problems.
• Monitors and recommends improvements to critical inputs into processes.
• Ensures that test equipment within the Quality Department is functional and appropriate.
• Conducts internal and supplier audits as needed.
• Prepares for and assists with customer audits.
• Supports customer launches and assists with customer complaints and corrective action processes.
• Coordinates, conducts, and reviews equipment calibrations.
• Ensures the smooth operation of the quality laboratory, including equipment maintenance and service contracts.
• Determines and captures best laboratory QC/QA practices.
• Coaches Operations staff to ensure understanding and compliance with customer expectations.
• Participates in continuous improvement projects as needed.
• Interfaces with all departments and personnel, including Production, Technical, Customer Service, Operations, Management, Shift Supervisors, and Maintenance.
• Performs other duties in the QA department as needed.
• Substitutes for the Quality Manager as needed.

Requirements

• 2-4 years college degree in Engineering or other technical field or equivalent.
• 3-5 years previous experience working in a Manufacturing or Quality environment desired.
• 1+ year of experience in a comparable position, specifically analyzing problems and resolving customer issues in a manufacturing environment.
• Thorough understanding of common Quality and Problem Solving tools such as ISO, FSSC 22000, Statistical Analysis, Pareto Charts, Histograms, Brainstorming, etc.
• Knowledge of problem-solving techniques, continuous improvement tools, and methodologies (such as Six Sigma).
• Proficient in Microsoft Office and Minitab.

Nice-to-haves

• Training or experience with FSSC 22000 standards and GMP's.
• Strong time management skills to handle multiple ongoing projects.
• Experience with statistical analysis programs.
• Green Belt certification is beneficial.
• General familiarity with manufacturing operations and knowledge of various converting raw materials.