QA Analyst

Darden Concepts - Orlando, FL

Full-time

Orlando, FL

Food Services and Drinking Places

About the position

The Software Quality Assurance Analyst is responsible for ensuring the quality and readiness of software products through rigorous testing and validation processes. This role involves writing and executing test plans, translating business requirements into executable tests, and generating comprehensive test results to assess the production readiness of new software and software patches. The QA Analyst will collaborate closely with development teams, management, and other stakeholders to ensure that all business requirements are met and that all necessary QA documentation is produced accurately and on time. In this position, the QA Analyst will review project requirements for testability, conduct thorough test case reviews to ensure complete coverage of business requirements, and create and maintain traceability between requirements and test cases using HP ALM. The role requires the execution of various types of testing, including functional, integration, and regression tests, while also identifying, confirming, and reporting defects in a clear and reproducible manner. The QA Analyst will analyze test results to identify defect trends and integrate new functional tests into the existing regression test suite. Additionally, the QA Analyst will proactively escalate issues and provide status updates to management, track and monitor project progress, and offer recommendations for process improvements in testing and QA practices. The ability to prioritize and execute tasks effectively in a high-pressure environment is crucial, as is the need to research and implement new tools and technologies to enhance testing objectives.

Responsibilities

• Review requirements with project teams for testability.
• Conduct test case reviews to ensure business requirement coverage.
• Create and maintain requirement and test case traceability using HP ALM.
• Author test scenarios and test cases utilizing use cases, wireframes, and business requirements.
• Execute functional, integration, and regression tests.
• Identify, confirm, and report defects in an understandable and reproducible way.
• Analyze test results looking for defect trends.
• Integrate new functional tests into the regression test set.
• Identify repeatable test steps and flag for test component creation.
• Create repeatable test components using HP ALM.
• Proactively escalate issues, problems, and status to management.
• Track and monitor assigned projects.
• Proactively offer testing and QA process improvement recommendations.
• Provide accurate and complete test documentation and reports in a timely manner.
• Effectively prioritize and execute tasks in a high-pressure environment.
• Research tools, methods, and technology trends to support testing objectives.

Requirements

• Minimum of 2+ years experience in a software QA/QC environment.
• Minimum of 1+ years experience with web-based application testing.
• Experienced in functional test design, execution, and analysis.
• Thorough understanding of development and testing life cycles (SDLC/STLC).
• Knowledge of industry standard test practices and strategies.
• Experience developing test data.
• Ability to communicate using both technical and non-technical 'layman's' terms to an audience.
• Ability to execute pre-written SQL scripts.
• Experience with browser compatibility testing.

Nice-to-haves

• QAI, ISTQB, CSTP, CSTAS, CTFL or CTAL Certification.
• Experience with HP Quality Center or the HP ALM test suite.
• Experience with Point of Sale (POS) systems.
• Experience working in an agile environment.
• Experience with mobile application testing across multiple technologies such as J2ME, Blackberry, Android, Symbian, .NET Technology.
• Knowledge of restaurant operations a plus.