QA Analyst

Softwriters - Pittsburgh, PA

Full-time

Pittsburgh, PA

Publishing Industries

About the position

As a Quality Assurance Analyst at SoftWriters, you will play a crucial role in ensuring the quality and reliability of pharmacy software solutions. Your responsibilities will include creating detailed test cases, validating data through SQL scripts, and documenting testing results. You will collaborate with project management and development teams to identify software defects and assist in the overall QA efforts across multiple projects.

Responsibilities

• Review Acceptance Criteria and information provided in each ticket to create detailed test cases.
• Regularly review completed test runs.
• Identify specific software defects and communicate detailed errors to appropriate members of project management and the development team through thorough documentation.
• Run previously written SQL scripts to complete in-depth data validation.
• Document detailed results of testing.
• Assist with review and documentation of Release Notes, Known Issues List, and Knowledge Base Articles.
• Based on acceptance criteria or defect information, create detailed test cases and test plans to verify quality.
• Assist with the creation of release notes for the product being tested.
• Review documentation of new features for accuracy.
• Work independently on assigned tasks and keep Scrum Master/Product Owner informed of project status and issues.
• Assist in the QA efforts of multiple teams/projects.
• Offer assistance without being asked.
• Attend product/Scrum meetings as an active participant and Subject Matter Expert.
• Communicate any questions or concerns regarding product testing or testing procedures to QA team, Scrum team, or the QA managers.
• Work with QA Assurance Associate to understand procedures, terminology, and product.
• Assist fellow team members with questions or testing setup.
• Other duties as assigned.

Requirements

• Bachelor's degree and/or equivalent experience and education in a computer and/or training related field.
• Software quality assurance experience.
• Experience with testing databases, including changes, and writing queries (SQL).
• Solid understanding of development processes and SDLC.
• Exceptional analytical and problem-solving skills.
• Strong organizational skills, attention to detail, and technical judgment.
• Ability to quickly learn new software and technologies.
• Ability to work independently and take ownership of tasks, as well as work collaboratively amongst a team or teams with or without detailed supervision.
• Ability to effectively communicate and coordinate with peers and management when required.
• Experience with developing and executing quality assurance test scripts and test plans.
• Excellent interpersonal, communication, and organizational skills.