QA Analyst

$60,000 - $70,000/Yr

Mobot - New York, NY

Full-time - Entry Level

New York, NY

About the position

Mobot is seeking a tech-savvy and detail-oriented doer to help us build best-in-class operations for quality assurance. This role is crucial as Quality Assurance (QA) Analysts are on the front lines of Mobot, ensuring we find and report bugs to our customers so that they can improve their apps. As a QA Analyst at Mobot, you will execute tests, analyze results, and report observations to our customers. You will also be an important front-end voice for our team, working cross-functionally with Customer Success and Engineering, as we improve our internal products. To be successful in this role, you must be exceptionally detail-oriented, customer-centric, and a great problem solver. If you are hustling to break into tech but aren't sure how, you love technology, have an uncanny eye for detail, and thrive in a fast-paced environment, we think this role might be right for you.

Responsibilities

• Perform and oversee manual tests for multiple mobile applications
• Collaborate with internal team members to address incoming customer requests
• Document your findings from testing via written text and video captures
• Assist the Customer Success team with investigations focused on mobile app bugs discovered during testing
• Plan and execute automated mobile application testing with mechanical robots
• Attend daily stand-up meetings and document processes

Requirements

• Detail-oriented with a deep attention to detail
• Strong knowledge and experience with computers and smartphones, including iOS/Android devices
• Ability to efficiently manage multiple customer requests while delivering in a timely manner
• Excellent communication skills, both verbal and written
• Logical and critical thinker capable of quickly adapting and problem-solving
• Proficient with modern productivity software such as Google Suite and Slack

Nice-to-haves

• Startup experience in dynamic and fast-paced environments
• Prior experience as a Quality Assurance Tester or similar role
• Passionate about robots

Benefits

• Competitive compensation
• Generous PTO, including 1 week company-wide winter break
• 401k with company match
• Stock options
• Comprehensive health benefits
• Paid family leave
• Commuter benefits