QA Analyst

Beijing Shiji Information Technology Co., Ltd. - Atlanta, GA

Full-time

Atlanta, GA

1,001-5,000 employees

Publishing Industries

About the position

The QA Analyst is a crucial role within Shiji, responsible for ensuring that our Point of Sale (POS) and Payment Management System (PMS) applications meet the highest standards of quality. This position involves conducting thorough testing, identifying defects and issues, and collaborating closely with the development team to ensure that all issues are identified and resolved promptly. The QA Analyst will create comprehensive test plans, test cases, and reports, while maintaining clear communication with stakeholders throughout the testing process. In this role, the QA Analyst will review design specifications to understand the scope, requirements, and functionality of the software product. They will identify appropriate parameters, functions, and methods to test and validate the applications. The QA Analyst will conduct testing to ensure that products perform according to user requirements and within established guidelines. This includes identifying, logging, and recreating error codes, bugs, and defects, as well as performing sanity and full regression testing of POS and PMS applications, adhering to QA policies, processes, and documentation standards. Additionally, the QA Analyst will conduct testing on new code to ensure compliance with functional requirements, technical specifications, and PCI standards, ensuring seamless integration with existing systems. They will develop comprehensive test plans, test cases, and test reports, raising bug tickets for any issues found during testing. The role also involves conducting root cause analysis of issues and working closely with development teams to ensure timely resolution. The QA Analyst will review third-party specifications and complete external certifications with payment processors, ensuring that all requirements are met. Participation in an Agile Scrum environment and collaboration with cross-functional teams and external partners are also key aspects of this role. Maintaining clear and concise communication with all stakeholders is essential, as is adherence to standardized QA policies, processes, and documentation standards.

Responsibilities

• Reviews design specifications to understand the scope, requirements, and function of the software product.
• Identifies appropriate parameters, functions, and methods to test and validate.
• Conducts testing to ensure products perform according to user requirements and within established guidelines.
• Identifies, logs, and recreates error codes, bugs, and defects.
• Performs sanity and full regression testing of POS and PMS applications, while adhering to QA policies, processes, and documentation standards.
• Conducts testing on new code to ensure that it meets functional requirements, technical specifications, and is compliant with PCI standards, while ensuring seamless integration with existing systems.
• Develops comprehensive test plans, test cases, and test reports, raising bug tickets for issues found during testing.
• Conducts root cause analysis of issues, working closely with the development teams to ensure that any issues are identified and resolved in a timely manner.
• Reviews third-party specifications, completes external certifications with payment processors, ensuring that all requirements are met.
• Participates in Agile Scrum environment, supporting business strategy.
• Collaborates with cross-functional teams and external partners.
• Maintains clear and concise communication with all stakeholders.
• Adheres to standardized QA policies, processes, and documentation standards.

Requirements

• Minimum three (3) years of software testing experience.
• Thorough knowledge and experience in QA methodologies.
• Proficient in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong initiative and versatile in learning new software systems.
• Strong interpersonal skills with the ability to collaborate effectively with developers and other cross-functional team members.
• Excellent analytical and problem-solving skills.
• In-depth knowledge of certification processes and test tools.
• Strong organizational and prioritization skills with a keen attention to detail.
• Able to commute to the office as necessary, minimum two (2) days a week.
• Reasonable degree of flexibility to provide support to team members across different time zones (US, Europe, and Asia) when necessary.

Nice-to-haves

• Strong background knowledge in payments highly preferred.
• Experience with payment processor certifications and standards.
• Proficiency in creating automated test scripts.