QA Analyst

Swanktek - Sunnyvale, CA

Full-time - Mid Level

Sunnyvale, CA

Professional, Scientific, and Technical Services

About the position

The QA Analyst role involves ensuring the quality and functionality of software applications through comprehensive testing processes. The position requires collaboration with developers and business analysts to identify and resolve issues, as well as the creation and execution of detailed test plans and automation strategies. The QA Analyst will play a crucial role in maintaining the integrity of software products, particularly within the Salesforce platform, and will be responsible for both manual and automated testing efforts.

Responsibilities

• Design test processes and procedures to ensure software operates within defined requirements.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Implement test plans, automation, and validation strategies.
• Develop and maintain automated test scripts to reduce repetitive manual testing.
• Conduct in-depth functional testing to evaluate functional stability and ensure business requirements are met.
• Work closely with software developers and business analysts to resolve issues.
• Communicate obstacles to raise awareness and avoid project impediments.
• Collaborate with Product Owner, Business Analysts, and Developers on planning, testing, and coordination of release activities.
• Participate in user story creation by dissecting high-level requirements during team review sessions.

Requirements

• 6+ years of work experience in Quality Assurance roles with automation testing experience.
• Experience with legal modules such as Matter Management, Invoice Management, Cost Centers, Dynamic Discount, Budget Management, Audit Rules, and Accruals.
• 3+ years of experience in Salesforce testing, preferably with platforms like Litify and Team Connect.
• QA Expert in the Salesforce.com platform.
• Experience with automation testing.
• Developed JIRA workflows, dashboards, and designed JIRA processes to streamline project management and tracking.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Led the migration from Team Connect to the newly implemented Salesforce-based Litify platform.
• Develop, execute, and maintain comprehensive test plans and test cases for the Litify platform.
• Perform functional, regression, and integration testing for new releases and enhancements.
• Knowledge of testing integrations and end-to-end system processes.
• Excellent analytical and problem-solving abilities.
• Experience working in an Agile/Scrum development process.

Nice-to-haves

• Interest in taking ownership of products and projects.
• Flexibility to meet continuously changing priorities and challenges.
• Interest in studying and learning new things.