QA Associate

$85,000 - $85,000/Yr

Franklincovey - Trenton, NJ

Full-time - Entry Level

Remote - Trenton, NJ

1,001-5,000 employees

About the position

The QA Associate at FranklinCovey will be an integral part of the platform development team, focusing on ensuring the delivery of high-quality software products. This role involves collaborating with cross-functional teams to test and validate software applications, document test cases, and contribute to the improvement of development processes. The ideal candidate will possess a keen eye for detail and a passion for quality assurance.

Responsibilities

• Collaborate with software developers, product managers, and business analysts to understand project requirements and develop comprehensive test plans and strategies.
• Design, develop, and execute manual test cases and scripts to verify the functionality, performance, and reliability of software applications.
• Identify, document, and report defects using issue tracking systems, clearly describing the steps to reproduce the issues and their potential impact.
• Conduct thorough regression testing to ensure that defects have been resolved and that new code changes do not introduce unintended issues.
• Participate in test case reviews and discussions, providing feedback to improve the quality and coverage of testing efforts.
• Perform exploratory testing to uncover potential usability issues and edge cases that might not be covered by predefined test cases.
• Collaborate with automation engineers to identify opportunities for test automation and contribute to the creation of automated test scripts.
• Assist in maintaining and updating test environments and test data to accurately reflect production scenarios.
• Provide timely and accurate status updates on testing progress, issues, and overall project health to project stakeholders.
• Stay current with industry trends and best practices in quality assurance and software testing methodologies.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field or 3+ years of experience in a similar role.
• 2+ years of experience in software quality assurance, or testing.

Nice-to-haves

• Analytical and problem-solving skills, with the ability to think critically and systematically test software functionality.
• Familiarity with software development lifecycle (SDLC) and testing methodologies.
• Attention to detail and a strong commitment to delivering high-quality results.
• Communication skills to collaborate effectively with cross-functional teams.
• Experience with testing tools and technologies is a plus (Ghost Inspector, Minitest).
• Basic understanding of programming languages and scripting is advantageous.
• ISTQB or other relevant testing certifications.

Benefits

• Medical, dental, and vision insurance
• HSA
• Employee stock purchasing program
• 401(k)
• Paid time off
• Holiday pay