qa Business Analyst

$85,000 - $105,000/Yr

David Yurman - New York, NY

posted 4 months ago

Full-time - Mid Level
New York, NY
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

David Yurman is seeking a highly skilled QA Business Analyst to join our Ecommerce Team. This role is pivotal in ensuring the quality and reliability of our ecommerce platform, which is essential for the success of our business. The ideal candidate will have a strong background in Quality Assurance (QA), User Acceptance Testing (UAT), and Production Support. You will be responsible for collaborating with cross-functional teams to understand project requirements and define test strategies for various ecommerce initiatives, including enhancements, releases, marketing content launches, and A/B testing. In this position, you will develop comprehensive plans and test cases based on functional specifications and user stories, ensuring quality delivery across both US and international sites. You will document and track defects using JIRA, providing detailed descriptions and reproducible steps for development teams. Additionally, you will conduct regression testing, focusing on business and merchandising use-cases, to identify and address any issues or defects in new and existing features. Working closely with the Ecommerce lead, developers, and product managers, you will prioritize and resolve issues in a timely manner while monitoring system performance and providing feedback for continuous improvement of the ecommerce platform and processes.

Responsibilities

  • Collaborate with cross-functional teams to understand project requirements and define test strategies for ecommerce initiatives across enhancements, releases, marketing content launches, A/B testing and more.
  • Develop comprehensive plans and test cases based on functional specifications and user stories.
  • Ensure quality delivery across US and international sites.
  • Document and track defects using JIRA, providing detailed descriptions and reproducible steps for development teams.
  • Build out JIRA tickets for business and UX stakeholders and funnel through the development cycle based on key prioritization.
  • Conduct regression testing, focusing on business and merchandising use-cases, to identify and address any issues or defects in new and existing features.
  • Work closely with Ecommerce lead, developers, and product managers to prioritize and resolve issues in a timely manner.
  • Monitor system performance and provide feedback for continuous improvement of the ecommerce platform and process.

Requirements

  • Bachelor's degree, preferred focus on Computer Science, Engineering, or related field
  • 3-5 years of experience in Quality Assurance, specifically in ecommerce
  • Strong proficiency in JIRA for defect tracking, project and release management
  • Ecommerce CMS or Content Management System experience
  • Experience with automated testing tools such as Selenium or Appium
  • Solid understanding of software development lifecycle (SDLC) and Agile methodologies
  • Excellent communication skills with the ability to collaborate effectively with cross-functional teams
  • Detail-oriented mindset with a focus on delivering high-quality results

Nice-to-haves

  • Knowledge of Salesforce
  • Proficiency in French

Benefits

  • Estimated Salary Range: $85,000 - $105,000
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