QA Engineer - Customer Feedback

$92,500 - $178,600/Yr

Apple - San Diego, CA

Full-time - Entry Level

San Diego, CA

Computer and Electronic Product Manufacturing

About the position

As a QA engineer at Apple, you will be part of the team responsible for the Beta Software Program, which plays a crucial role in enhancing the quality of Apple's software products. Your primary focus will be on testing customer-facing applications and internal tools across all OS platforms, ensuring high quality during the release cycle, particularly in early beta stages where user feedback is vital.

Responsibilities

• Build detailed and comprehensive test plans and test cases based on software requirements and user needs.
• Execute all types of tests (e.g., functional, integration, manual) on a scheduled basis.
• Create, schedule, and track results of automated tests.
• Track and manage bugs through the software development lifecycle.
• Track and report on quality assurance metrics and testing activities.

Requirements

• Knowledge of software QA methodologies, tools, and processes.
• Ability to write clear and comprehensive test plans and test cases.
• Ability to explain usage patterns concepts succinctly and clearly.
• B.S. degree, or equivalent experience.

Nice-to-haves

• Close attention to detail and a passion for quality customer experience.
• Comfortable working with diverse engineering teams throughout the full software development lifecycle.
• Familiarity with automation frameworks; continuous integration is a plus.

Benefits

• Comprehensive medical and dental coverage.
• Retirement benefits.
• Discounted products and free services.
• Reimbursement for certain educational expenses, including tuition.
• Opportunity to participate in Apple's discretionary employee stock programs.