QA Engineer IV - Hybrid (Greensboro, NC)

Arch Capital Group Ltd. - Greensboro, NC

Full-time - Senior

Greensboro, NC

Insurance Carriers and Related Activities

About the position

The QA Engineer IV is responsible for testing all software product changes, ensuring that products meet the desired quality standards. This role involves collaboration with internal and external stakeholders, strong technical and problem-solving skills, and a commitment to continuous process improvement. The position requires effective communication and teamwork, as well as the ability to mentor others and lead a QA team.

Responsibilities

• Communicate effectively with stakeholders regarding testing status and defect management.
• Create and modify test cases, automated test scripts, and performance test scripts.
• Execute test cases and record results in the defect management system.
• Identify software defects and manage them in the defect management system.
• Perform test planning activities and create testing strategies including test scenarios and test cases.
• Mentor junior team members and influence process improvements.

Requirements

• Bachelor's degree in computer science or equivalent work experience.
• 10+ years of software testing experience.
• Fluent understanding of agile quality assurance principles.
• Demonstrated expertise using SQL and ability to query databases.
• Experience with AS400, Windows, Web Applications, and Web Service environments.
• Proficiency in using JIRA or similar agile tools.
• Experience with multiple testing tools including HP ALM, HP UFT, HP LoadRunner, Selenium, and SOAP UI.
• Advanced knowledge of CI/CD tools such as GitHub actions and ArgoCD.

Nice-to-haves

• IT software testing certification.
• IT Agile certification.
• Previous programming experience.

Benefits

• Collaborative company culture.
• Opportunities for professional growth and development.