QA Engineer - Remote

Insight Global - Silver Spring, MD

Full-time - Mid Level

Remote - Silver Spring, MD

Administrative and Support Services

About the position

We are looking for an entrepreneurial-minded QA Tester to join our small team. Our ideal candidate has proven experience as the sole tester on a nimble, lightweight team building a highly-available, customer-facing web application. This project utilizes rapid design and development techniques in a SAFe Agile environment to respond to customer demands for meeting the challenges of government passport renewal directives. The successful candidate will interface with customers and teams to develop test plans, test cases, test data, accessibility test plans, automated scripts, etc., and has worked in a DevOps environment. The QA Tester will be responsible for creating and executing manual test cases to ensure the on-time, high-quality delivery of the online product in accordance with the project schedule. This includes conducting 508 testing to ensure compliance with accessibility requirements as defined by the Product Owner. The candidate will also develop testing status reporting tools and methods that will allow stakeholders at various levels to quickly assess the system status of their focused area and drill down to get details as needed. Additionally, the QA Tester will attend requirements gathering meetings to better understand business needs, functional and system requirements. In concert with the Product Owner, the tester will construct testing documents, including a testing plan, test cases, test data, and test scripts to ensure compliance with business requirements. The role also involves contributing to automation testing suites as needed and collaborating with development and analysts to ensure the implementation of the needed business, functional, and system requirements. Regular and open communication across the program and stakeholders is essential for transparency and awareness of progress and impediments. The QA Tester will understand, visualize, and manage upstream/downstream dependencies, drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity, and work across stakeholders and teams to continuously improve. Finally, the tester will participate with management and cross-functional teams as a subject matter expert to develop and improve operating policies and procedures related to user workflows and be an advocate for the user community.

Responsibilities

• Create and execute manual test cases to ensure the on-time, high-quality delivery of the online product in accordance with the project schedule.
• Conduct 508 testing to ensure compliance with accessibility requirements as defined by Product Owner.
• Develop testing status reporting tools and methods that will allow stakeholders at various levels to quickly assess the system status of their focused area and drill down to get details as needed.
• Attend requirements gathering meetings to better understand business needs, functional and system requirements.
• In concert with Product Owner, construct testing documents, including a testing plan, test cases, test data, and test scripts to ensure compliance with business requirements.
• Contribute to automation testing suites as needed.
• Collaborate with the development and analyst to ensure implementation of the needed business, functional and system requirements.
• Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments.
• Understand, visualize and manage upstream/downstream dependencies.
• Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity.
• Work across stakeholders and teams to continuously improve.
• Participate with management and cross-functional teams as subject matter expert to develop and improve operating policies and procedures related to user workflows and be an advocate for user community.

Requirements

• 7+ years of test experience on highly available, customer-facing web and mobile applications.
• Experienced testing responsively designed web experiences.
• Experienced testing APIs.
• Experienced conducting User Acceptance Testing with users, collecting inputs from users, and supporting users with potential workarounds.
• Demonstrated experience working independently as the sole testing resource on a small development team.
• Experience conducting 508 testing.
• Ability to coordinate test execution with internal users and stakeholders who volunteer to supplement the QA staff in order to complete testing.
• Experience validating internationalization requirements.
• Experience working across multiple mobile form factors.
• Strong analytical skills and innovative thinking.
• Demonstrated effective verbal and written communication skills for the purpose of providing and explaining technical and project-related information to customers, vendors, senior management, and staff.
• Strong knowledge and experience in software development in an agile environment.
• Experienced with testing tools and frameworks such as TestNG and JMeter.
• Experience with Selenium Web Driver.

Benefits

• Competitive pay rate of $50-65/hour
• Contract to hire opportunity
• Diverse and inclusive work environment
• Equal opportunity employer
• Assistance for candidates with disabilities during the application process