Riot Games - Los Angeles, CA

posted 3 months ago

Full-time - Mid Level
Los Angeles, CA
Miscellaneous Manufacturing

About the position

As a Quality Assurance Engineer at Riot Games, you will take ownership of the QA process for a dedicated team responsible for developing and releasing major content features. Your role will involve collaborating closely with developers to ensure that players around the world receive exceptional gaming experiences. You will be guided by the QA leadership's test strategy and Riot QA's test policy, which will help you execute quality activities at every stage of the software development life cycle. Your partnership with the team will focus on finding more efficient solutions to everyday challenges and enhancing delivery processes. Additionally, you will work alongside other QA professionals, often in a remote capacity, to complete your tasks effectively. In this position, you will be responsible for mapping your team's work to quality targets aligned with product goals, while also driving visibility on progress. You will execute tests and guide the testing efforts of external vendors, ensuring that quality is a fundamental consideration in decision-making. Throughout the software development life cycle, you will conduct quality activities and report on key metrics that inform actions. Your role will also involve identifying risks, assessing their impact and probability, and planning appropriate mitigation strategies. Clear communication of progress, task blockers, and improvements to product pipelines and workflows will be essential. As the Voice of the Player, you will be trusted to advocate for player experiences and quality outcomes.

Responsibilities

  • Map your team's work to quality targets based on product goals, while driving visibility on progress
  • Test execution, and guide test efforts of a staff of external vendors that you share with other QA professionals
  • Hold team members accountable for including quality as an essential factor in decision-making
  • Conduct quality activities throughout the software development life cycle
  • Report the metrics that matter, using data to guide action
  • Help call out risks, impact, probability, and help plan mitigation
  • Communicate progress of assigned tasks, and blockers to you and your team's work
  • Help improve product pipelines and workflows
  • Act as the Voice of the Player

Requirements

  • A minimum of 2 years experience in designing and executing test plans and managing a defect database, including development & resolution workflows
  • Experience reporting on test coverage and defect data
  • Able to embed with a team of developers as the independent QA representative
  • Clear communication of complex ideas
  • Experience leading test efforts remotely

Nice-to-haves

  • Experience, expertise, and in-depth knowledge of Teamfight Tactics gameplay (e.g. high-rank over multiple seasons)
  • Strategic thinking and complex problem-solving to help identify what unique scenario TFT players could encounter or exploit

Benefits

  • Open paid time off policy
  • Flexible work schedules
  • Medical, dental, and life insurance
  • Parental leave for you, your spouse/domestic partner, and children
  • 401k with company match
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