As a QA Engineer, your primary responsibility will be to identify and address potential issues and areas for improvement in our product before they reach our users. This role is crucial in establishing and leading QA processes, ensuring that our product is thoroughly tested both prior to and following its release across various platforms. You will work closely with cross-functional teams, including QA, Engineering, and Product, to uphold the highest quality standards for our products. Your expertise will help shape the testing strategy and ensure that all aspects of the product meet the required quality benchmarks. In this position, you will immerse yourself in understanding the product and its design, allowing you to create comprehensive test cases that reflect end-user scenarios. You will serve as the key point of contact for all QA-related aspects of product releases, coordinating resources effectively to ensure smooth testing processes. Your role will also involve active participation in testing and troubleshooting, where you will write detailed test cases that outline specific testing steps. Collaboration is key in this role, as you will engage with team members daily, sharing information and updates with all relevant parties. You will be responsible for establishing and evolving formal QA processes, overseeing all QA aspects, including metrics, best practices, and process optimization. Your contributions will be vital in fostering a culture of quality and continuous improvement within the organization.