QA Engineer

Deluxe - Lenexa, KS

Full-time

Lenexa, KS

Printing and Related Support Activities

About the position

The QA Engineer will be part of a supportive team focused on creating enduring products for financial services clients. This role involves direct communication with business leaders to gather requirements, manage product testing, and coordinate releases. The QA Engineer will also be responsible for creating and automating test cases, managing the JIRA ticketing system, and developing training documentation for end users.

Responsibilities

• Work directly with business to gather information and communicate it to developers regarding products.
• Manage all communication to business leaders regarding changes, enhancements, and marketing ideas for products.
• Test all products upon completion, fix bugs if possible, or escalate to developers for resolution.
• Schedule product releases and provide training to users.
• Coordinate with business leaders and developers on new ideas and project requirements.
• Manage the JIRA ticketing system to track work and responsibilities.
• Create and automate QA test cases, tracking all bugs in projects and addressing them accordingly.
• Develop training documentation and guides for end users, including video training.

Requirements

• Bachelor's degree in Computer Science and 2 years of experience, or a High School diploma/GED with 6 years of experience in issue/defect tracking and change management tools such as JIRA.
• Extensive knowledge in API/Web services-based infrastructure.
• Experience with JAVA and Selenium.

Nice-to-haves

• Strong verbal, presentation, and written communication skills.
• Excellent interpersonal skills.