QA Engineer

Goodwill Of Orange County - Santa Ana, CA

Full-time

Santa Ana, CA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

To ensure the quality, reliability, and performance of ShopGoodwill.com through rigorous testing processes, automation frameworks, and effective collaboration with development teams.

Responsibilities

• Develop, manage, and maintain comprehensive test suites, including functional, regression, integration, and performance tests.
• Utilize testing tools such as Playwright, Selenium, or similar frameworks for automation.
• Write and execute detailed test cases and scenarios based on user stories, functional specifications, and acceptance criteria.
• Create and maintain robust automation frameworks tailored to ShopGoodwill.com's needs.
• Perform manual testing when necessary to ensure comprehensive coverage.
• Validate system changes by testing across multiple devices, browsers, and environments to ensure compatibility and reliability.
• Identify, document, and track defects using issue-tracking tools such as Jira or Azure DevOps.
• Collaborate with cross-functional teams to identify edge cases, uncover potential issues, and validate features.
• Analyze test results to recommend process improvements and enhance overall efficiency.
• Prepare and maintain test reports, metrics, and documentation for project stakeholders.
• Ensure adherence to security and compliance guidelines during the testing process.
• Identify vulnerability and recommend improvements to secure applications integrity.
• Stay updated on industry best practices and emerging QA technologies.
• Drive on company business as required.
• Perform other duties as required.
• Safeguard company property, including donated goods.
• Report any incidents of theft of unauthorized possession of company property.
• Act safely at all times, following all safety rules and regulations.
• Follow all company policies and procedures.
• Promote and demonstrate cooperation and teamwork.
• Assist and share knowledge and information with other employees as needed.
• Use good interpersonal skills such as courtesy, sensitivity, politeness, and thoughtfulness.
• Work with, train, and/or act as a good example for program participants receiving training at Goodwill.

Requirements

• Bachelor's Degree from a four-year college or university in a related field preferred or equivalent work experience/education combined.
• 2+ years of experience in software testing, quality assurance, or a related field.
• Proficiency in test automation tools like Playwright, Selenium, or similar frameworks.
• Strong understanding of web technologies, including HTML, CSS, JavaScript, and APIs.
• Familiarity with CI/CD pipelines and tools like Jenkins, Azure, DevOps, or similar.
• Experience with SQL for data validation and troubleshooting.
• Excellent communication and analytical skills.

Nice-to-haves

• Mobile App testing and hardware testing is a plus.
• Cloud (Azure, AWS) experience is a plus.
• Knowledge of Agile and Scrum methodologies is a plus.
• Valid driver's license, liability insurance, and a DMV record acceptable to Goodwill's insurance company.