QA Engineer

Canopy & Co. Limited - South Jordan, UT

Full-time - Entry Level

South Jordan, UT

Administrative and Support Services

About the position

Canopy is seeking a Manual Quality Assurance Engineer to join our fast-growing SaaS company in South Jordan, Utah. This role is crucial in ensuring the quality and stability of our software products by actively participating in testing processes, collaborating with teams, and advocating for quality across the organization. The ideal candidate will have a strong background in manual testing and a passion for delivering high-quality software solutions.

Responsibilities

• Participate actively in squad meetings, planning sessions, and daily standups to stay aligned with project goals and timelines.
• Verify that features and bug fixes meet Canopy's development standards and contribute to app stability.
• Document functionality and maintain organized, up-to-date test cases using TestRail, ensuring comprehensive test coverage.
• Collaborate with Technical Support Engineers and Engineering to resolve high-priority customer bugs by identifying issues and driving solutions.
• Perform exploratory testing to uncover potential bugs and enhance application performance.
• Partner with the Philippines team on coordinating regression testing, squad work, and special projects, ensuring quality and completion.
• Use Jira to track feature and bug status within your squad, maintaining clear and accurate updates.
• Own the release process for your squad's features and bug fixes, ensuring quality and readiness for deployment.
• Act as an advocate for quality across Canopy, supporting continuous improvement and playing a vital role in maintaining high standards for every project.

Requirements

• 2+ years of experience in Manual Quality Assurance or a similar technical role, with strong skills in manual change-based and regression testing.
• Proficient in debugging, troubleshooting, and problem-solving, with a willingness to dig deep to identify root causes.
• Experience with tools such as Postman (for API testing), Jira (for tracking), and familiarity with Browser DevTools, Data Dog, and Sentry for backend testing and monitoring.
• Exceptional communication and relationship-building skills to collaborate with various stakeholders, set clear expectations, and represent QA's work effectively.
• Strong sense of ownership and pride in quality, recognizing the impact of your work on Canopy's app stability and success.
• Comfortable working within Agile frameworks and sprint cycles, with a desire to adapt quickly and expand skills in a dynamic environment.

Benefits

• Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays!
• Health Benefits - including Medical, Dental, and Vision and an HSA Match.
• 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
• Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
• Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.
• Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
• Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
• Company Events - including monthly company-wide meetings, summer parties, and more.
• DEIB Committee - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
• Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered.