QA Engineer

$110,000 - $140,000/Yr

Charles Schwab - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

As a QA Engineer at Schwab, you will play a crucial role in overseeing all testing activities within the team, ensuring timely execution with minimal technical debt while maintaining the highest quality standards. This position focuses on enhancing the business impact of quality assurance testing, coordinating with team members, and adapting testing methodologies to meet compliance and business requirements.

Responsibilities

• Utilize expertise in quality assurance testing to develop solutions that enhance business impact.
• Coordinate with team members to review and adjust strategies for quality assurance testing practices.
• Adjust testing procedures to ensure all acceptance criteria are thoroughly verified.
• Coordinate End-to-End testing across different product and domain teams.
• Participate in peer reviews of test plans and test cases to identify areas for improvement.
• Guide testing teams in developing comprehensive testing plans tailored to specific business needs.
• Adapt testing methodologies to meet compliance standards and business requirements.
• Anticipate potential risks and challenges in the testing process and develop strategies to address them.
• Assist in developing test plans for system products, business processes, or services.
• Design test automation scripts for UIs, web services, APIs.
• Partner with development and other team members to create agile test automation solutions.
• Proactively communicate with team members and stakeholders about relevant developments and plans.
• Maintain tools used during test development including source control, test management, and release systems.

Requirements

• 5+ years in Software Quality Assurance.
• Proficiency with IVR Automation tools like CYARA Velocity and ability to build automation scripts independently.
• Experience with formal test tools like Atlassian Zephyr, HP Quality Center/Microsoft Test Manager, MS Team Foundation Server, and automation tools like Cyara/Hammer and Selenium.
• Experience in testing IVR Applications both DMTF and Speech.
• Familiarity with Selenium or other industry-leading tool sets.
• Experience converting business user stories and functional system requirements into test cases.
• Working knowledge of Agile and Iterative development processes and methodologies.

Nice-to-haves

• Contact Center testing experience and understanding of environments like NICE In Contact Cxone/Genesys Pure Engage cloud or similar.
• Experience with Agile software development methodologies and QA responsibilities within an Agile Scrum Team.
• Ability to work collaboratively in a fast-paced, geographically dispersed environment.
• Ability to communicate effectively, write detailed documentation, troubleshoot, and problem solve.
• Passion for building solutions through automation, driven by innovation and commitment to lifelong learning.
• Experience with financial domains is a plus.

Benefits

• 401(k) with company match
• Employee stock purchase plan
• Paid time for vacation
• Paid time for volunteering
• 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave
• Family building benefits
• Tuition reimbursement
• Health insurance
• Dental insurance
• Vision insurance