Epic Games - Cary, NC
posted 3 months ago
About the position
At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development. The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers. In the Online Platform - Services, as a QA Lead, you will join our Game Services space leveraging your combination of quality management, data analysis, and technical skills to drive and improve the testing process, risk analysis, and quality evaluations related to game performance optimizations, device compatibility, and device optimizations for Fortnite. In this role, you'll be responsible for managing the growth of QA professionals from a range of skill sets and collaborating with cross-discipline stakeholders in building toward the success of Platform for years to come. You will lead, manage, and mentor a team of QA Engineers and SDETs to define acceptance criteria, identify risks, and plan testing coverage for upcoming features and optimizations. You will also review test plans from team members for proper coverage and identifying gaps in the documentation, becoming a subject matter expert in areas such as Backend RESTful API Services under the Game Services group. Additionally, you will provide constructive guidance to QA analysts and engineers to improve their work performance and career growth, develop a plan that solves the week-to-week testing requirements and expectations at a team level, and lead the team to execute against that plan. Escalating risks and issues to ensure high visibility amongst partners for accurate decision-making will also be part of your responsibilities, collaborating with engineering, production stakeholders, and other internal QA Teams to facilitate the flow of information and requirements between the teams.
Responsibilities
- Lead, manage, and mentor a team of QA Engineers and SDETs.
- Define acceptance criteria, identify risks, and plan testing coverage for upcoming features and optimizations.
- Review test plans from team members for proper coverage and identify gaps in the documentation.
- Become a subject matter expert in areas such as Backend RESTful API Services under the Game Services group.
- Provide constructive guidance to QA analysts and engineers to improve their work performance and career growth.
- Develop a plan that solves the week-to-week testing requirements and expectations at a team level.
- Lead the team to execute against the testing plan.
- Escalate risks and issues to ensure high visibility amongst partners for accurate decision-making.
- Collaborate with engineering, production stakeholders, and other internal QA Teams to facilitate the flow of information and requirements.
Requirements
- Understanding of backend distributed systems and how they integrate into the entire Platform Ecosystem.
- Experience working with and testing distributed systems or RESTful API services.
- A deep understanding of defect reporting, version control, and standard coding practices.
- Analytical and problem-solving experience in technical environments.
- Ability to build relationships with stakeholders and execute on strategy in a team environment.
- Familiarity and willingness to learn new technical frameworks, concepts, and tools.
- Ability to prioritize and work independently, as well as in a team environment.
- Ability to thrive while working in a fast-paced working environment, with the ability to juggle multiple projects.
- Proven track record of successful contributions to the release of high-quality products.
Benefits
- Disability insurance
- Health insurance
- Unlimited paid time off
- Dental insurance
- Vision insurance
- 401(k) matching
- Sabbatical
- Life insurance
