QA Support Analyst

$65,000 - $75,000/Yr

ComputerPeople Staffing - Buffalo, NY

Full-time - Entry Level

Remote - Buffalo, NY

About the position

The QA Support Analyst position at ComputerPeople Staffing involves joining a small QA team to ensure the functionality and workflows of a new system during a major multi-year conversion. The role focuses on manual testing, user acceptance testing (UAT), and post-implementation testing, with an emphasis on identifying opportunities for automated testing. The position offers a hybrid work schedule after an onboarding period and is part of a family-centered corporate culture that values work/life balance.

Responsibilities

• Conduct manual testing and user acceptance testing (UAT) for the new system.
• Create effective test plans in collaboration with business units.
• Identify and create automated testing where possible.
• Assist with Help Desk calls related to user access issues.
• Perform post-implementation testing to ensure system functionality.

Requirements

• Associate's degree or higher in Computer Science, Information Technology, or a related field.
• 1+ years of experience as a QA software tester or in a similar role.
• Strong skills in Microsoft Excel and Word.

Benefits

• Profit sharing
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule
• Life insurance
• Retirement plan