QA Technical Tester

$110,000 - $120,000/Yr

New York City, NY - Manhattan, NY

Manhattan, NY

Justice, Public Order, and Safety Activities

About the position

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The New York City Administration for Children's Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services, and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies. ACS OIT Business Solutions unit provides Application Development services to define and deliver IT solutions that meet the specific needs of all ACS divisions. OIT Business Solution staff collaborates with staff across the agency to conduct a core business analysis of operations and recommend the most appropriate IT Solution(s), provide assistance and guidance through the IT Governance process to receive appropriate approvals for IT initiatives, including procuring vendor agreements (SI contracts and RFPs), develop solutions based on program's requirements, and provide support for all applications and fixing issues in a timely manner.

Responsibilities

• Implement an efficient and scalable Selenium WebDriver automation framework with Java/Python programming and work on QA automation testing efforts including design, development, execution, documentation, debugging, reporting and maintenance of automation test suites.
• Work with QA functional testers and project team to identify which test scenarios are suitable for automation.
• Conduct regular automated regression testing to ensure that new changes do not negatively impact application performance.
• Maintain, update, upgrade and improve the automated framework and test scripts based on changing application requirements.
• Conduct performance testing using JMeter tool including collecting performance requirements and objectives, defining test strategy and load distribution, preparing performance test plan, developing JMeter performance test scripts, running and monitoring performance/load test execution, monitoring server activity, collecting performance metrics on servers, gathering observations about system performance, identifying server bottlenecks and reporting test results.
• Document and report performance-related issues tracked through resolution to ensure improvements are implemented.
• Perform data validation and data migration testing on the backend Oracle or MS SQL database by writing SQL queries.
• Provide guidance and support to junior testers on automation and performance tools and best practices. Deliver technical training and mentor less experienced testers.
• Work collaboratively with the project team to communicate testing progress and status, attend defect triage meetings to prioritize and track defects to closure, discuss project updates and issues to ensure appropriate follow through to resolution.
• Assist with overseeing and reviewing the technical work produced by outsourced consultants or vendors.
• Work with the QA Manager to continuously improve on strategy, test metrics, standard procedures and testing software.
• Provide weekly status updates to ensure work is carried out in accordance with the schedule and testing requirements.

Requirements

• A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
• Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
• Education and/or experience which is equivalent to '1' or '2' above.

Nice-to-haves

• A minimum of 8 years of hands-on working experience related to test automation and performance testing efforts.
• At least 5 years of working experience in developing and executing automated scripts for regression testing using Selenium WebDriver Framework, Page Object Model and TestNG.
• Strong programming skills in Java and Python.
• A minimum of 5 years of working experience in performance testing using JMeter.
• Experience in creating complex JMeter scripts, analyzing performance metrics, and troubleshooting performance bottlenecks.
• Strong analytical and problem-solving skills to identify performance issues and provide actionable recommendations.
• Strong knowledge of SQL and database structures, including ability to query data using Oracle and MS SQL Server databases.
• 8+ years of working experience testing web applications built with different technologies including VB, JAVA, MS CRM Dynamics, Oracle, and MS SQL Server.
• Familiarity with different system development techniques such as SDLC, Waterfall, Agile, Hybrid Agile.
• Strong verbal and written communication skills to effectively convey findings and collaborate with cross-functional teams.
• Knowledge of quality assurance concepts, best practices, and methodology.
• Possess the ability to multitask and handle multiple critical issues and projects simultaneously.

Benefits

• Public Service Loan Forgiveness eligibility
• Federal loan forgiveness programs and state repayment assistance programs