QC Analyst

ManpowerGroup • Wildwood, FL

422d

About The Position

The QC Analyst position involves supporting the District Ombudsman Manager by managing various administrative tasks, including data entry, tracking reports, and conducting facility assessments. This role is essential for maintaining accurate records and facilitating communication within the ombudsman district.

Requirements

• Strong data entry and typing skills
• 1 year of professional office experience
• Attention to detail
• Knowledge of basic investigative techniques, including writing accurate investigative reports
• Good organizational skills

Responsibilities

• Answering phones and maintain phone log
• Enters complaint, case, and assessment information in web-based documentation system
• Tracks incoming reports and information such as Adult Protective Services reports, nursing home discharge and transfers
• Assists the District Ombudsman Manager (DOM) with preparing and arranging monthly ombudsman district council meetings
• Conduct facility on-site assessments

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: No Education Listed