ManpowerGroup - Wildwood, FL
posted 22 days ago
Full-time
Wildwood, FL
Administrative and Support Services
About the position
The QC Analyst position involves supporting the District Ombudsman Manager by managing various administrative tasks, including data entry, tracking reports, and conducting facility assessments. This role is essential for maintaining accurate records and facilitating communication within the ombudsman district.
Responsibilities
- Answering phones and maintain phone log
- Enters complaint, case, and assessment information in web-based documentation system
- Tracks incoming reports and information such as Adult Protective Services reports, nursing home discharge and transfers
- Assists the District Ombudsman Manager (DOM) with preparing and arranging monthly ombudsman district council meetings
- Conduct facility on-site assessments
Requirements
- Strong data entry and typing skills
- 1 year of professional office experience
- Attention to detail
- Knowledge of basic investigative techniques, including writing accurate investigative reports
- Good organizational skills
