ManpowerGroup - Wildwood, FL
posted 22 days ago
Full-time
Wildwood, FL
Administrative and Support Services
About the position
The QC Analyst position at ManpowerGroup involves various responsibilities centered around data entry, documentation, and support for the District Ombudsman Manager. The role is crucial for maintaining accurate records and facilitating communication within the organization.
Responsibilities
- Answering phones and maintaining phone log
- Entering complaint, case, and assessment information in a web-based documentation system
- Tracking incoming reports and information such as Adult Protective Services reports, nursing home discharges, and transfers
- Assisting the District Ombudsman Manager (DOM) with preparing and arranging monthly ombudsman district council meetings
- Conducting facility on-site assessments
Requirements
- Strong data entry and typing skills
- 1 year of professional office experience
- Attention to detail
- Knowledge of basic investigative techniques, including writing accurate investigative reports
- Good organizational skills
