QC Maintenance Technician

$54,080 - $54,080/Yr

Grand Welcome - Tahoe City, CA

Part-time - Entry Level

Tahoe City, CA

About the position

As the Quality Control / Maintenance Technician, you will play a crucial role in ensuring that rental properties are maintained to the highest standards. Your primary responsibilities will include performing thorough inspections of rental properties to verify that they are professionally cleaned and ready for guests. You will also be tasked with identifying any damage, troubleshooting various systems, and executing general maintenance repairs. This position requires you to travel regularly between rental properties located in the Truckee/North Lake Tahoe area, which may involve winter driving conditions. Therefore, it is essential that you have a reliable 4WD vehicle or a vehicle equipped with traction devices such as studded tires or chains. The ideal candidate will possess a tactical approach to planning their day, a solid understanding of property maintenance, and a keen attention to detail. A positive attitude is also essential, as you will be interacting with guests, homeowners, vendors, and coworkers to ensure that all assigned duties are completed professionally. The work schedule is typically a standard 5-day shift from 9:30 AM to 6 PM, with an unpaid 30-minute lunch break. However, due to the nature of the industry, you may be required to work weekends and holidays as needed. Your ability to adapt to changing conditions and work well under pressure will be critical to your success in this role.

Responsibilities

• Travel between designated locations in the North Lake Tahoe region to perform job functions.
• Perform detailed quality inspections of overall cleanliness at rental properties following professional housekeeping services.
• Evaluate the functionality of various systems including HVAC/plumbing/electrical utilities, small appliances, electronics, gas fireplaces, spas/hot tubs, and cable/Wi-Fi devices; perform basic troubleshooting tasks for these items to restore functionality.
• Perform general property maintenance repairs including plumbing, electrical, heating & ventilation, landscaping, small appliances, and cable/Wi-Fi devices using proper methods.
• Maintain accurate logs and records of all work completed using a proprietary online database.
• Routinely evaluate and document additional property upkeep projects in the database to maintain properties in peak condition.
• Transport and install door locks, parts, furniture, and housekeeping supplies as directed; remove and dispose of waste and refuse as needed.
• Regularly interact with guests, homeowners, vendors, and coworkers to ensure completion of assigned duties in a professional manner.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in property maintenance, preferred.
• Reside within 15 miles of Tahoe City/Truckee/Incline Village.
• Possess a reliable 4-wheel drive vehicle or a vehicle equipped with traction devices such as studded snow tires or chains, in good working condition.
• Strong customer service skills and strong communication skills.
• Possess a clear attention to detail and must maintain professionalism at all times.
• Ability to work under direct supervision to learn job duties, then operate under occasional supervision to meet job expectations.
• Ability to work well under pressure and adapt to changing conditions as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Opportunities for advancement