True Mental Health Services - Houston, TX

posted 3 months ago

Full-time - Entry Level
Houston, TX
Ambulatory Health Care Services

About the position

The QMHP Community Mental Health Case Manager position at True Mental Health Services is an entry-level role designed for individuals who are passionate about helping those with serious mental illnesses. Candidates must possess a bachelor's degree in fields such as Psychology, Social Work, Sociology, Educational Psychology, or Rehabilitation Counseling, or be licensed as an LPC-associate or LMSW. This role requires a compassionate individual who is eager to learn and develop the skills necessary to support clients effectively. The case manager will engage in a high volume of direct client contact, providing essential support and education to clients diagnosed with serious mental illness. The position involves traveling to various client locations, including homes, day programs, doctor appointments, and homeless shelters, to deliver services in the environments where clients feel most comfortable. The training program at True Mental Health Services equips employees with the necessary tools to identify client needs and develop tailored approaches to assist them. Candidates should be comfortable working independently in the community while also collaborating within a team structure to ensure comprehensive support for clients. Key responsibilities include participating in daily team meetings, conducting ongoing assessments and planning for client mental health needs, educating clients about their symptoms and medications, and assisting them in accessing necessary resources. The role also includes providing on-call services after hours on a rotating basis and maintaining accurate documentation of services provided. Strong problem-solving and communication skills are essential, as is a genuine concern for the well-being of individuals facing significant life challenges and mental health issues.

Responsibilities

  • Participate in a daily team meeting each morning
  • Travel to 5-6 client locations in the Houston area daily to work with clients in the community
  • Complete 90% of duties independently in the field with clients
  • Conduct ongoing assessments and planning for client mental health needs and education
  • Educate clients about symptoms, medications, and coping strategies
  • Assist clients in completing doctor appointments and discharges from hospitals as needed
  • Help clients access medications from pharmacies and educate them about taking medications as prescribed
  • Provide on-call services (after hours telephone support) on a rotating basis
  • Document daily services provided in client files

Requirements

  • Bachelor's degree in Psychology, Social Work, Sociology, Educational Psychology, or Rehabilitation Counseling
  • Licensed as an LPC-associate or LMSW
  • Good listening, verbal, and written communication skills
  • Strong work ethic to complete tasks independently
  • Functional knowledge of computer programs (Word, Excel, web-based programs)
  • Good driving record with at least 3 years of driving history
  • Reliable vehicle with insurance

Nice-to-haves

  • Bilingual in English and Spanish

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
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