True Mental Health Services - San Antonio, TX

posted 11 days ago

Full-time - Entry Level
San Antonio, TX
Ambulatory Health Care Services

About the position

The QMHP Community Mental Health Case Manager position at True Mental Health Services is an entry-level role focused on providing case management and community support for clients diagnosed with serious mental illness. The role involves significant direct client contact, requiring travel to various locations to assist clients in their environments. The position emphasizes compassion, strong communication skills, and a willingness to learn and advocate for clients' needs.

Responsibilities

  • Participate in a daily team meeting each morning
  • Travel to 5-6 client locations in the San Antonio area daily to work with clients in the community
  • Complete 90% of duties independently in the field with clients
  • Conduct ongoing assessments and planning for client mental health needs and education
  • Educate clients about symptoms, medications, and coping strategies
  • Assist clients in completing doctor appointments and discharges from hospitals as needed
  • Help clients access medications from pharmacies and educate them about taking medications as prescribed
  • Provide on-call services (after hours telephone support) on a rotating basis
  • Document daily services provided in client files

Requirements

  • Bachelor's degree or higher in psychology, social work, sociology, educational psychology, or rehab counseling
  • Good listening, verbal, and written communication skills
  • Strong work ethic to complete tasks independently
  • Functional knowledge of computer programs (Word, Excel, web-based programs)
  • Good driving record with at least 3 years of driving history
  • Reliable transportation for work

Nice-to-haves

  • Bilingual in English and Spanish

Benefits

  • Dental insurance
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Vision insurance
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