QTC Billing - Certinia PSA Solution Architect - Global Salesforce

$110,000 - $225,000/Yr

Slalom Consulting - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Certinia PSA Solution Architect at Slalom Consulting is responsible for leading client delivery and architectural design, focusing on implementing Certinia PSA solutions. This role involves collaborating with Product Owners, Salesforce Consultants, and Client Stakeholders to ensure that business requirements are effectively translated into actionable solutions, enhancing operational efficiencies for clients.

Responsibilities

• Provide value for clients by mapping business requirements into applicable solution design and architectural diagrams.
• Work directly with key business stakeholders to gather requirements and analyze and streamline business processes.
• Analyze business requirements (functional and technical) by conducting information-gathering sessions.
• Provide innovative client solutions leveraging Salesforce tools and concepts such as custom objects, custom fields, formulas, workflows, processes and flows, page layouts, validation rules, assignment rules, permission sets, analytics, and more.
• Recommend and implement the appropriate system architecture that adheres to best practices along with delivering business efficiencies to the client's business.
• Manage and prioritize responsibilities based on organization and client commitments.
• Stay on top of current Salesforce and Certinia best practices applicable to the industry.
• Provide training and technical support to clients.
• Continually work to provide clients with operational efficiencies across all aspects of the business.
• Support enablement initiatives throughout the organization.

Requirements

• BS in Computer Science or equivalent work experience.
• Strong experience in solution architecture with Quote-to-Cash tools including Certinia PSA.
• Subject Matter Expert in professional services automation.
• Previous experience with implementing Certinia PSA solutions required.
• Experience with integrations for Force.com platform.

Nice-to-haves

• Solid understanding of the Salesforce platform.
• Salesforce System Admin Certification.
• 4+ years as an Implementation Consultant, Business Analyst, or Solution Architect.
• Experience in creating documentation for requirements, design, testing, and training.
• Comfortable speaking with clients and developing business processes alongside them.
• Accounting Experience (A CPA is not required; an understanding of accounting principles and end-user application of accounting practices is required.)
• Strong communication and writing skills.
• Strong organizational, analytical, and problem-solving skills.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid holidays
• Parental leave
• Pet insurance