Qualified Service Technician

Hussmann International, Inc - Saint Rose, LA

Full-time - Entry Level

Saint Rose, LA

Machinery Manufacturing

About the position

The Qualified Service Technician position at Hussmann Corporation involves responding to customer needs for service and maintenance of refrigeration, heating, and air-conditioning systems primarily in supermarkets and convenience stores. The role requires performing routine maintenance, diagnosing issues, and repairing equipment under the guidance of a Master or Lead Service Technician. The technician will also be responsible for maintaining customer relations and ensuring accurate documentation of service activities.

Responsibilities

• Perform prescribed routine maintenance procedures on supermarket refrigeration systems and temperature-controlled merchandisers under direction.
• Assist in preventative maintenance tasks such as compressor changes, leak searching, and coil washing.
• Acquire knowledge through on-the-job training, including new product development and service bulletins.
• Complete necessary documents and electronic communication accurately and timely.
• Utilize a hand-held computer for customer paperwork and invoicing.
• Maintain and manage truck inventory in an orderly manner and adhere to vehicle maintenance guidelines.
• Identify and use standard tools of the trade, including refrigerant recovery equipment.
• Develop and maintain excellent customer relations and articulate equipment malfunctions professionally.
• Perform service on various refrigeration systems with guidance.
• Demonstrate understanding of refrigerant properties, sub-cooling, superheat, and airflow.
• Read and understand temperature and pressure charts.
• Conduct basic electrical troubleshooting and refrigeration diagnostics.
• Safely handle refrigerants and hazardous materials.
• De-ice evaporator coils, replace fan motors, and wash condenser coils as needed.
• Understand system evacuation, charging, pump down, and defrost processes.
• Perform additional duties as assigned.

Requirements

• High School Diploma/GED required; HVAC-R Technical School Degree preferred.
• 2 years of field experience or 0 years with Certification from a Technical School for external candidates; 1 year as a General Laborer with completion of OJT & Skills Assessment for internal candidates.
• Valid driver's license and safe driving record required.
• Physical ability to walk distances, climb ladders, and lift/carry objects up to fifty pounds repetitively.
• Excellent verbal and written communication skills, detail-oriented, and highly motivated.
• Strong mechanical aptitude and knowledge of basic maintenance tasks and hand tools.
• Familiarity with HVAC concepts and basic electrical schematics.
• Ability to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or commercial refrigeration preferred.
• Epa 608 universal certification required.
• Superior decision-making ability and paperwork skills.

Nice-to-haves

• Strong leadership and business acumen.
• Familiarity with commercial refrigeration and HVAC systems.

Benefits

• Comprehensive Insurance Plans: Health, Dental, and Vision
• 401k with Company Matching Contribution
• Discretionary 401k Company Contribution
• Tuition Reimbursement Program
• Life/Disability Insurance
• Family Leave
• Employee Discounts
• Paid Vacation and Holidays
• Wellness Program
• Identity Protection
• Community Stewardship
• Employee Assistance Program