Ace Hardware - Oak Brook, IL
posted 4 months ago
The Quality Analyst Lead is responsible for overseeing and executing IT project testing within the organization. This role involves collaborating closely with Business Systems and Technical Engineering project teams to ensure that appropriate task and resource planning is in place to certify IT projects effectively. The QA Lead will also engage with external labor vendor partners to manage resource demand planning and overall portfolio staffing. A key aspect of this position is the management of the test strategy, ensuring that there is adequate test coverage and that testing procedures are implemented according to the policies of the QA management team. In this role, the QA Lead will act as the primary QA Testing Lead for a portfolio of project work, ensuring the completion of a comprehensive testing strategy for each project. This strategy will encompass various testing types, including functional, non-functional, regression, automation, and performance testing. The QA Lead will establish resource requirements necessary to execute these test strategies and will work with vendor partners to develop quarterly staffing plans. Additionally, the QA Lead will provide cost estimates for QA projects to managers from Business Systems and Technical Engineering, which will be included in scorecard ROI calculations. Collaboration with Automation Engineers is essential, as the QA Lead will oversee the use and maintenance of regression scripts. The role also requires the production of standard QA reports for each project, which will include metrics such as testing burnup charts, failure percentages, and defect counts. The QA Lead will ensure that accurate and complete project defect details are recorded in the enterprise defect tracking tool and will oversee the agile story testing process, providing guidance on acceptance criteria. Handling escalations from project teams and implementing policies and procedures as requested by the QA management team are also critical responsibilities of this position.