Quality Assurance Analyst, HMIS

Breaking Ground (Homeless Services & Affordable Housing) - New York, NY

Full-time - Entry Level

New York, NY

1,001-5,000 employees

Mining (except Oil and Gas)

About the position

The Quality Assurance Analyst, HMIS at Breaking Ground plays a vital role in ensuring that the organization's data collection processes meet the standards set by the Homeless Management Information System (HMIS). This position is situated within the Government Contract Compliance and Quality Assurance department and reports directly to the Director of Quality Assurance and Performance. The primary focus of the Quality Improvement Analyst is to support HUD-funded programs by ensuring that data entry, collection, and monitoring adhere to HMIS standards. In this role, the Quality Improvement Analyst will develop audit tools that reflect HMIS data standards and conduct regular reviews and audits of databases to ensure compliance. The analyst will create ongoing schedules to monitor and review data quality for key indicators, providing regular feedback to program teams on their findings. Additionally, the analyst will support program managers in remediating and modifying processes to improve data quality, preparing quarterly and annual reports for HUD, and updating program managers about any changes to HMIS standards. The position also involves identifying, documenting, and communicating areas of non-compliance or potential risks related to HMIS data standards. The Quality Improvement Analyst will implement and maintain quality assurance processes and best practices to enhance data compliance efforts continually. Furthermore, the analyst will provide guidance and support to teams in resolving HMIS compliance-related issues and offer training support to program managers regarding HMIS standards. This role may require visiting Breaking Ground buildings and programs throughout New York City as needed.

Responsibilities

• Develop audit tools reflecting HMIS data standards
• Conduct regular reviews and audits of databases to ensure alignment with HMIS data standards
• Develop ongoing schedules to monitor and review data quality for key indicators
• Provide regular feedback to Programs on findings
• Support Program managers with remediation and modifications to improve quality
• Prepare reports quarterly and annually for HUD
• Update Program managers about changes to HMIS standards
• Identify, document, and communicate areas of non-compliance or potential risks related to HMIS data standards
• Implement and maintain quality assurance processes and best practices to continually enhance data compliance efforts
• Provide guidance and support to teams for resolving HMIS compliance-related issues
• Provide training support to program managers related to HMIS standards
• Perform other duties as assigned

Requirements

• Bachelor's degree in public policy, administration, data science, statistics, or similar degree or equivalent experience
• Minimum 2 years of experience in quality assurance/improvement
• Proven experience in quality assurance/improvement with record keeping databases, preferably in the context of HMIS or similar data management systems
• Experience working in government data compliance preferred
• Strong written and verbal communication skills
• Attention to detail, planning and organizing, quality control, adaptability
• Proficiency in utilizing quality assurance audit tools, creating ongoing reviews, and reports
• Proficient in MS Office Suite, including Excel functions: index matches and pivot tables
• Ability to travel to Breaking Ground buildings and programs throughout New York City