Quality Assurance Analyst Senior

$105,070 - $176,520/Yr

FIS - Detroit, MI

Full-time - Mid Level

Detroit, MI

Professional, Scientific, and Technical Services

About the position

The Senior Quality Assurance Analyst at FIS plays a crucial role in the Auto Finance team, focusing on providing defect and enhancement support for automotive lending applications. This position involves collaborating with clients to analyze user needs, writing technical specifications, and presenting solutions in a business-friendly manner. The role is pivotal as the team transitions from a mainframe-based application to a server-based system, requiring strong analytical skills and a proactive approach to problem-solving.

Responsibilities

• Work with clients in software design meetings to analyze and interpret user needs.
• Write technical specifications and business requirements documents.
• Identify solutions to non-standard tasks and queries.
• Present technical solutions to clients using storyboarding and demos.
• Collaborate effectively within a team environment.

Requirements

• Bachelor's degree in information systems, finance, accounting, or equivalent experience.
• Minimum of 5 years of design and usability/business analyst experience in financial services or banking.
• Strong communication skills to convey complex information to diverse audiences.
• Excellent analytical and problem-solving skills.
• Strong human relations, negotiation, and documentation skills.

Nice-to-haves

• Experience with Auto Suite, specifically in Auto Finance and the financial industry.
• Functional knowledge of traditional Project Management and Agile methodologies.
• Excellent customer service skills that enhance customer satisfaction.

Benefits

• Private medical cover
• Dental cover
• Travel insurance
• Professional education and personal development opportunities
• Competitive salary
• Community support initiatives