Proterial Cable America, Inc. - Manchester, NH
posted 5 months ago
The Quality Assurance Electrical Test Engineer at Proterial Cable America, Inc. plays a crucial role in ensuring the quality and reliability of specialty products through rigorous electrical testing and troubleshooting. This position is centered around optimizing existing testing methodologies and enhancing the overall quality assurance processes. The engineer will be responsible for reviewing failed data, providing corrective actions, and collaborating closely with engineering and manufacturing teams to verify and optimize quality testing protocols. The goal is to improve first pass test yields and reduce variations in testing results. In this role, the QA Engineer will engage in continuous improvement initiatives, focusing on electrical testing and statistical analysis. They will be tasked with mentoring and training Quality Control (QC) technicians on electrical test attributes and processes, ensuring that the team is well-equipped to maintain high standards of quality. The engineer will also be responsible for developing new testing methods or software programs that enhance testing methodologies, thereby contributing to the overall efficiency and effectiveness of the quality assurance function. The position requires the creation and maintenance of quality documentation and test results in accordance with defined procedures. The QA Engineer will review and recommend the disposition of non-conforming materials through the Return Material Authorization (RMA) process and will respond to Corrective and Preventive Actions (CAPA) and Supplier Corrective Action Requests (SCAR) related to quality nonconformances and customer complaints. Additionally, the engineer will conduct manufacturing quality audits to ensure that processes are in control and that test yields meet the required standards. They will also assist in resolving supplier issues and addressing customer complaints, making this role integral to the company's commitment to quality and customer satisfaction.