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Prime Video is changing the way millions of customers interact with video content. The Prime Video team delivers high-quality video to Amazon customers through subscriptions (Amazon Prime) as well as purchases and rentals. Amazon believes so deeply in the mission of our video offering that we've launched our own studio to create original and exclusive content. The PV Customer Relationship and Marketing Tech (CRMT) owns product development of an intelligent channel agnostic engagement automation designed to provide a holistic view of a prime video customer's lifecycle state, recommendations, they have seen, and/or marketing messages they have (or have not) received. Using smart rules and machine learning, self-learning systems send relevant, timely, and personalized content on a fully automated basis. We are building a multi-channel campaign management system powered by customer profile data, engagement propensity models, and recommendations to enable automated customer segmentation and targeting. As a Quality Assurance Engineer (QAE) on the PV CRMT Last mile team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact on the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, marketing managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team's speed, quality, and efficiency.
