Quality Assurance Engineer, Journeyman (Cleared)

It Concepts - Fayetteville, NC

Full-time - Mid Level

Fayetteville, NC

Professional, Scientific, and Technical Services

About the position

The Quality Assurance Engineer position at IT Concepts, Inc. (ITC) is designed for an experienced professional to support a DOD SOCOM opportunity. The role focuses on establishing and maintaining quality assurance protocols and testing procedures that align with DoD regulations. The engineer will lead a QA team, oversee quality tests, and ensure adherence to quality standards while collaborating with various teams to implement improvements.

Responsibilities

• Design, develop, establish, and maintain quality assurance protocols, testing procedures, and performance standards that align with DoD regulations.
• Implement policies and procedures to ensure adherence to quality standards.
• Oversee the execution of quality tests, such as functional, performance, and security testing, on DoD projects, ensuring defects or issues are identified and addressed promptly.
• Monitor and audit processes, deliverables, and reviews against established standards, conducting continuous analysis of quality defects and deviations.
• Identify deficiencies or gaps in quality assurance activities and develop solutions to ensure robust quality processes.
• Lead the QA team, ensuring effective collaboration with engineering, development, and project management teams to address quality-related issues and implement improvements.
• Prepare detailed reports on quality metrics, test results, and process improvements, and present findings to DoD leadership or project stakeholders.
• Optimize processes to comply with existing and new requirements.

Requirements

• A Bachelor's Degree and 3 - 10 years of relevant experience.
• Associate's Degree plus 4 years work experience may be substituted for a Bachelor's Degree.
• 6 years work experience may be substituted for a Bachelor's Degree.

Nice-to-haves

• In-depth understanding of DoD-specific quality regulations, standards (e.g., MIL-STD, ISO 9001), and acquisition processes.
• Proficiency in various testing methodologies (e.g., functional, performance, security testing) and quality control techniques, including statistical analysis and root cause analysis.
• Strong project management skills, including the ability to lead a QA team, manage schedules, and coordinate quality efforts across multiple departments.
• Ability to analyze quality metrics, interpret test data, and generate meaningful reports that inform decision-making and continuous improvement initiatives.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work with teams but self-motivated to complete projects on your own.
• Ability to work fully on-site with minimal accommodation.

Benefits

• Competitive Paid Time Off
• Medical, Dental and Vision Insurance
• Identity Theft Protection
• Legal Resources Coverage
• 401(k) with company matching with NO vesting period
• Education reimbursement for certifications, degrees, or professional development
• Flexibility for professional growth and networking
• Funds for activities - virtual and in-person
• Charity galas/events
• Positive workspace for creativity and innovation