Quality Assurance Manager

$54,000 - $54,000/Yr

Orangewood Guitars - Gardena, CA

Full-time - Mid Level

Gardena, CA

About the position

The Quality Assurance Manager at Sterling by Music Man is responsible for ensuring that all musical instruments received from suppliers meet the company's high-quality standards. This role involves inspecting incoming instruments, resolving quality issues, generating reports, and maintaining communication with suppliers. The manager will lead a team of technicians and may require international travel to supplier locations.

Responsibilities

• Develop, implement, and continuously improve quality assurance procedures and standards for guitar inspection and setup.
• Conduct inspections and tests of incoming products, in-process components, and finished guitars to identify quality deviations.
• Collaborate with production, engineering, and design teams to address quality issues and implement corrective actions.
• Lead and mentor a team of quality assurance technicians and inspectors, promoting a culture of quality consciousness.
• Maintain records of inspections, tests, and quality metrics, utilizing data analysis to identify trends and opportunities for improvement.
• Stay updated on industry best practices, quality standards, and regulatory requirements.

Requirements

• Bachelor's degree
• 5+ years of experience in quality assurance, preferably in the musical instrument industry
• Strong understanding of quality control principles and practices
• Excellent problem-solving and analytical skills
• Strong leadership and communication skills

Nice-to-haves

• Positive attitude and energy
• Entrepreneurial spirit
• Ability to work independently and as part of a team

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching
• Employee discount
• Referral program
• Retirement plan