Quality Assurance Manager

Actalent - Delaware, OH

Full-time - Mid Level

Delaware, OH

10,001+ employees

Administrative and Support Services

About the position

The Quality Assurance Manager is a hands-on leadership role responsible for overseeing the quality lab and ensuring the quality, food safety, and regulatory compliance of the company's manufacturing output. This position involves managing a team of Quality Lab Supervisors and Technicians, developing and implementing quality programs, and coordinating audits and inspections to maintain high standards in food safety and quality.

Responsibilities

• Oversee the quality lab and manage a team of Quality Lab Supervisors and Technicians.
• Develop, implement, and maintain quality and food safety programs to ensure compliance.
• Identify and manage product and facility quality and food safety issues, performing root cause analysis and developing preventive measures.
• Manage SQF food safety and quality programs.
• Coordinate regulatory and customer audits and inspections.
• Ensure analysis is prompt and in compliance with GLP's.
• Source and create relationships with third-party laboratories.
• Perform periodic quality audits and plant sanitation inspections to ensure compliance.
• Validate and update QA standard operating procedures and laboratory methods.
• Manage and implement yearly verification of HACCP program.
• Maintain Recall Program, coordinate Mock Recalls, and initiate traceability exercises.
• Coordinate and supervise pest control activities.
• Approve, maintain, and monitor vendors in accordance with the Approved Supplier Program.
• Act as primary liaison with various outside auditing agencies.
• Coordinate responses to customer complaints and provide technical information on responses.
• Oversee period-end quality summary for customers.
• Promote company mission statement through management by example.

Requirements

• Bachelor's degree in Food Science, Biology, or a related field.
• Minimum of 5 years of experience in quality in food manufacturing.
• Laboratory testing experience within food quality is required.
• At least 1+ year of leadership experience in food quality.