Quality Assurance Manager

About the position

The Quality Assurance Manager is responsible for establishing and maintaining the company's quality standards for products and employees. This role involves developing quality regulations, implementing improvements, and conducting analyses to identify growth areas. The manager will also assist in recruiting, training, and motivating employees to meet quality standards, while preparing documentation and reports to track progress and align processes with current trends.

Responsibilities

• Devise procedures to inspect and report quality issues to the Plant Manager.
• Monitor all operations that affect quality.
• Develop a Quality Assurance Project Plan (QAPP) for a biomass to biochar project.
• Develop a Quality Management Plan (QMP) for the project.
• Support implementation of cost, quality, and service improvement initiatives.
• Provide internal training to ensure QA standards are taught and implemented.
• Authorize changes in procedures to help minimize product waste.
• Assure the reliability and consistency of production by checking processes and final output.
• Supervise and guide inspectors, technicians and other staff.
• Report all malfunctions to Plant Manager to ensure immediate action.
• Facilitate proactive solutions by collecting and analyzing quality data.
• Review current standards and policies.
• Keep records of quality reports, statistical reviews and relevant documentation.
• Ensure all legal standards are met.
• Communicate with external quality assurance officers during on-site inspections.
• Estimate testing efforts, prioritize, plan and coordinate testing activities.
• Lead investigation teams and ensure proper close out and follow up.
• Review all documentation and monitor data.
• Display understanding of the project's value proposition for the customer.
• Maintain and update local, state, and federal programs.
• Control and distribute work instructions, forms, and logs in all departments.
• Actively support escalated issues from both internal and external customers.
• Develop others and ensure training and learning of team members.
• Manage the design and implementation of site policies and procedures.
• Review complaints, concerns or questions relative to compliance issues.
• Responsible for coordination, implementation, and maintenance of QA program.
• Make decisions independently and notify management of action taken.
• Participate in design, code and test plan reviews as needed and provide appropriate recommendations.

Requirements

• Bachelor's degree in quality management, Engineering, or related field, preferably in the AG industry.
• Certified Quality Manager (CQM) or similar certification.
• Experience with ISO 9001 or similar quality management systems.
• Strong background in statistical analysis and quality control techniques.
• Excellent problem-solving and decision-making skills.
• Strong leadership and team management abilities.
• Experience in manufacturing or production environments.
• Knowledge of Six Sigma or Lean methodologies.
• 3-5 years of experience in quality management or quality control roles.
• Proficiency in quality assurance software and tools.
• Strong understanding of quality management systems and standards.
• Excellent communication and organizational skills, both written and verbal.
• Ability to work collaboratively with cross-functional teams.
• Attention to detail and a systematic approach to problem-solving.
• Strong project management skills.
• Excellent planning, organizing, and training skills.
• Demonstrated ability to run an efficient and quality operation.
• Ability to maintain budgets and business plans.

Nice-to-haves

• Experience in the AG industry.
• Knowledge of additional quality management certifications.

Benefits

• Competitive salary range of $89,000 - $140,000 per year.
• Full-time employment with potential for career growth.