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Liberty University - Lynchburg, VA
posted 16 days ago
About the position
The Quality Assurance team plays a crucial role in supporting the University's commitment to maintaining the highest standards in content and curriculum, ensuring a consistent customer experience and accurate representation of University-wide policies within the product is of utmost importance. The QA I position is responsible for providing Quality Assurance analysis and verification on pre-production content/curriculum. These projects are typically pre-planned and have been placed on the roadmap for a specific term or quarter. A successful applicant is expected to exhibit a high level of proficiency in the English language and a genuine commitment to providing exemplary copyediting reviews. The job also requires effective use of checklists and adherence to deadlines. The QA I role typically manages multiple projects simultaneously, emphasizing the importance of coordination and communication to keep each project on track.
Responsibilities
- Conduct thorough quality assurance analysis on content/curriculum for customers.
- Review for errors and ensure compliance in preparation for release into live production environments.
- Verification of alignment with Customer-specific and/or University-wide policy standards and design templates.
- Review and edit curriculum from multiple customer viewpoints (i.e. student vs faculty) in support of producing a high-quality and industry-leading product for the end customer.
- Exceptional proficiency in adhering to QA checklists, consistently achieving a high level of accuracy in performance.
- Work independently to manage multiple projects at various stages of quality assurance review to meet team goals and deadlines.
- Ability to pivot and work collaboratively on larger department or higher level projects with staff from other teams.
- Communicate effectively and professionally with team members, department leadership, and Subject Matter Experts.
- Adapt quickly to changes in technology, university policy, and review processes.
- Accept feedback with a positive and coachable demeanor and integrate the feedback quickly into the work process.
Requirements
- Four-year college degree in a related field (English, Education, Communications preferred).
- Strong working knowledge of Microsoft Office Suite.
- Strong command of the written English language including syntax, mechanics, spelling, etc.
