Quality Control Analyst

$36,400 - $40,040/Yr

Propertyrate - Orange, CA

Full-time - Entry Level

Remote - Orange, CA

Real Estate

About the position

The Quality Control Analyst at PropertyRate is responsible for reviewing appraisal reports to ensure compliance with company policies and industry standards. This role involves clear communication with appraisers and clients regarding necessary changes and the status of reports. The position offers opportunities for personal and professional growth in a supportive and energetic environment, with a focus on problem-solving and attention to detail.

Responsibilities

• Review appraisal reports for completeness and compliance with company policies and industry standards.
• Communicate required changes and reasons for changes to independent appraiser partners.
• Categorize errors accurately and communicate the status of corrections to appraisal reports.
• Respond to system-generated prompts and manually inspect standard forms and property descriptions.
• Participate in periodic training on mortgage and appraisal regulations and property valuation practices.

Requirements

• High School diploma or equivalent (post-secondary study or industry-specific training preferred).
• Minimum of two years' experience in mortgage services or quality control role.
• Familiarity with mortgage, real estate, or consumer banking industries preferred.
• Excellent phone etiquette and interpersonal communication skills.
• Basic computer skills including knowledge of Microsoft Office or Google Suite.
• Minimum typing speed of 45 WPM.

Nice-to-haves

• Experience with customer relationship management or document processing software.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Vision insurance