Quality Control and Warranty Manager
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About The Position
The Quality Control and Warranty Manager will oversee the warranty process for products, services and equipment across the UNCW campus for campus-owned equipment that is maintained by Facilities. Responsibilities include reviewing and understanding warranties and terms of contracts for all types of equipment, tracking inventory according to warranty start terms, registering equipment with manufacturers and vendors, managing equipment to ensure proper function, resolving issues related to defects, establishing warranty-related policies and procedures, training staff, and performing quality checks on processes. This position is considered mandatory personnel and may be required to work during emergency and/or weather events.
